company services

IT Outsourcing

Outsourcing of IT services is not always the right path for your business; or in some cases, its better to outsource some components while keeping others in house.

For IDEA, this is our first step with speaking with clients. Understanding the business objectives and ensuring that outsourcing of some or all IT services meets these business objectives.

IT Outsourcing for businesses should be: helping reduce cost, improving level of service, enable better focus on growth of core line of business, obtain competitive edge by leveraging the skill base and know-how of a capable IT Outsourcing partner. Partners should take ownership and provide accountability for the success obtained from the outsourcing service delivered.

Staple Outsourcing Services provided by IDEA

* 24/7 Helpdesk and Remote support
* 24/7 Monitoring services, proactive health check and incident response
* Management and support of servers and workstations
* Management and support of network infrastructure
* Strong capabilities in management of hosted systems in data centers

Reasons for outsourcing with IDEA


Focus on Your Business
Resource availability is tight and our clients challenge is to ensure its limited resources are utilized to obtain maximum value while growing the business. Human resources that are currently focused internally on IT related systems can now be focusing externally on the your customers and business development.

Leverage our Combined Expertise
Our engineers are certified and our skills honed around the design, management and implementation of IT services. Through our diverse experience with clients across multiple verticals, we continue to innovate and improve the services and it solutions we provide to our clients. This expertise may be translated in skills, processes & technologies that deliver value-add outcomes that meet your needs.

Reduce Operating Costs
This is commonly the most important strategic reason for outsourcing your IT. IT by its very nature, is continually evolving, breaking out into specialist areas of expertise, due to economies of scale, company's that try to do everything themselves may incur vastly higher research, development, testing and deployment costs.
Other common cost reductions can include:

* No Interviewing process overhead
* No Payroll tax overhead
* No Vacation Pay overhead
* No Workers Compensation overhead
* No Training Cost overhead
* No Performance Review overhead
* No Background check overhead
* Predictable Monthly budget